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The Centre for Innovation and Partnerships at Newham College (CIPs) are currently offering a comprehensive list of Free online distance learning courses as a way to up-skill yourself and/or staff  These courses provide an opportunity to gain a Level 2 accredited qualification!

The courses will take anything from 12 – 24 weeks to complete with a commitment of just a few hours each day/week, depending on the qualification you choose to do! All learning is completed online with assessment and feedback given to you from tutors through an online portal and all courses are fully supported with relevant learning materials and with CIPs running facilitated workshops.

CIPs are offering a wide variety of qualifications but ones most relevant to business owners are Team Leading, Customer Services, Business Administration or Equality and Diversity as below;

Equality & Diversity

Learners wanting to undertake the qualification in Equality and diversity can expect to gain detailed knowledge of what Equality and Diversity is and how important it is not only in a community but in society and the workplace. The qualification is comprised of 3 units and aims to provide learners with the skills and knowledge and the awareness of issues surrounding equality and diversity.

Team Leading

For the team leading qualification, on completion learners should know and understand the principles of team leading and have developed an understanding and knowledge of business as well as what is needed from a person to support effective communication across all levels. This qualification is suitable for anyone currently managing a team or thinking of moving in that direction in the future.

Business Administration

The business administration qualification is slightly bigger in terms of units however, units are short and cover a wide range of topics such as; understanding communication in a business environment, understanding employer organisations and understanding how to develop good working relationships with colleagues.

Customer Services

The customer services qualification is suitable for anyone who is in a customer facing role as are the above. This qualification really helps to sharpen the skills needed to deliver good, effective customer service, as well as providing the knowledge that is needed as an employee to work in a range of roles.

The courses are free to anyone, no matter what borough they are in.  They will need to complete an induction at East Ham. 

Newham College London

East Ham Campus, High Street South, London E6 6ER